Guest management
Professional communication from enquiry to checkout.
Holiday-let management & property care
Your property.
Professionally managed.
Properly cared for.
More freedom for you, a better stay for guests and local eyes on the property—through one accountable team.
12% or 18% clear management routesLocal hands-on oversightOne team guests + property
Pricing & performance
Active rates, calendar control and listing oversight.
Changeovers
Reliable cleaning, linen and restocking coordination.
Property oversight
Checks, damage reporting and maintenance coordination.
Local property care
Practical care through Kent Coastal Cleaning.
A more complete local service
Holiday letting should create freedom—not another full-time job.
Messages, pricing, guest issues, changeovers and maintenance quickly become a demanding operation. We bring the guest experience and physical care of your property together, with clear boundaries and one local point of contact.
Local. Responsive. Hands-on.Strong standards without you running the day-to-day.
See everything we manage →
Guest-ready by designWhen self-management starts to take over
Five moving parts.
One owner carrying all of them.
Late-night guest questionsRates and calendar gapsCleaner and linen coordinationDamage, repairs and accessKeeping the outside guest-ready too
Simple, transparent packages
Choose how hands-on
you want to be.
Cleaning and laundry are priced separately per turnover and are normally charged to the guest.
Essential Hosting
12%of accommodation payoutOnline hosting support while you retain physical control.
- Listing, pricing and calendar
- Guest messaging
- Review management
- Monthly owner summary
Complete Management
18%of accommodation payoutA hands-off day-to-day management service.
- Everything in Essential
- Changeover coordination
- Routine support 07:00–22:00
- 24/7 emergency response
- Inspections and maintenance coordination
Complete Care
18% + £75management + care planManagement plus a planned property-care programme.
- Everything in Complete
- Quarterly condition report
- Two standard carpet refreshes
- Annual exterior presentation clean
- Accessible gutter clearance
- Photographed visual roof/gutter check
Founding property offer
£195 onboarding waived for the first three suitable properties.
Available with a clearly agreed six-month initial term. We keep the ongoing management fee intact so the service remains properly funded.
Check availability →Management fees are calculated on the accommodation payout after booking-platform commission, excluding cleaning, refundable deposits, taxes, owner cancellations and refunds. Final scope and minimums are agreed in your property-specific proposal.
The property-care difference
Bookings are only half the job.
Our Complete Care plan adds a sensible annual programme around the property itself, helping owners catch presentation issues before they become bigger guest problems.
- Quarterly photographed condition reporting
- Twice-yearly standard carpet refresh
- Annual exterior presentation clean—up to 3 labour hours
- Annual accessible gutter clearance
- Annual photographed visual roof/gutter check from a safe position
BeforeAfter
Guest-ready by design
The details guests notice. The standards owners rely on.
Listing presentation and active pricing designed to compete.
A professional guest journey from enquiry to review.
Consistent stays that protect your reputation.
A straightforward start
From first conversation
to guest-ready.
We learn the property, agree the exact scope, prepare the operation and keep you informed.
- 01
Free assessment
Property, goals and current setup.
- 02
Clear proposal
Recommended package, fees and boundaries.
- 03
Prepare & launch
Listing, systems, standards and handover.
- 04
Manage & report
Day-to-day delivery with owner visibility.
Focused local coverage
Whitstable, Herne Bay and the Kent coast.
We focus on locations we can reach reliably, because local oversight only works when “local” is real.
WhitstableTankertonHerne BayCanterburyFavershamMargateBroadstairsRamsgate
Free property assessment
Let’s look at your property properly.
Tell us where it is, what stage you’re at and how hands-on you want to be. We’ll recommend the management route that fits.
Start with a free property assessment
Let’s look at what your property could do.
No obligation and no generic sales script—just a practical conversation about the property, your goals and the right level of support.